Terms of service

 

How much does it cost to rent?

The rental price for a gown is as quoted in our catalogue.

How long can I rent the gown?

The prices as quoted are for a 60-72 hour rental (maximum) based on availability.

Where and when do I pick up my dress? 

You will need to pick the dress up the night before your photoshoot from our studio in Downtown Toronto. We can also send you your dress by Uber at your cost, if that is more convenient for you. If you are located elsewhere, please contact us to discuss your options.

What sizing options do we have?

All of our gowns come with adjustable back corset and fit sizes XS to Large and some options in XL.

 

Is there a security deposit?

Yes, there is a $300 security deposit for all our gowns which is reimbursed promptly upon return and protects us from any damage caused to the gown during the rental period. No security deposit will be unfairly held if the outfit is returned in the same condition as rented.

What is considered damage? 

Regular wear and tear is expected from any rental (fabric stretch, loose threads, colour fade etc.). Any damage that is caused by negligence (burn marks, tears, ripped zippers, beverage stains) will be the responsibility of the renter. If the damage is minor and can be repaired, the appropriate amount will be subtracted from the damage deposit (to be determined by Rent the Couture). However, if the damage is major and/or is irreparable, the renter will be responsible for the entire cost of the dress (ranging between $2,000 - $3,000 depending on the dress).

Can I cancel my rental reservation and request refund  of rental deposit?

Unfortunately, the rental deposit is non-refundable. If your photoshoot gets rescheduled because of unforeseen  reasons, please notify us at least 48 hrs in advance and we will reschedule your rental to a different day, based on availability. It is free of charge to reschedule the rental for the first time, but all subsequent reschedules will be subject to a $50 rescheduling fee.